Returns

What is your return policy?

All our party goods are backed by our Coterie promise! If the products you selected didn't work out, you are free to return your items for a refund to the original form of payment. All returns should be received within 30 days of the original purchase date and be in their original packaging. We sadly cannot accept returns on opened items or items that have been damaged after opening. 

To initiate a return, please contact us here.

**Please note, we deduct $8 to cover the cost of return shipping and restocking. We don't offer exchanges at this time.**

How do I initiate a return?

To initiate a return, please provide your information in this form.

How and when will I be refunded?

It takes our team about two weeks to receive your return and process the refund. Once complete, we’ll initiate the refund and it will post back to the original payment method.

I purchased a Set but I didn't end up using one of the items. Can I return this item only?

Since all of our Sets are fully customizable, you are free to return any items purchased as part of a Set. However, all individual items must be unopened and in their original packaging.